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Welcome to Outlet Crisp Dresses Store

These Terms and Conditions govern your use of crispdresses.com and all purchases made through our online boutique. By accessing our site and making purchases, you agree to these terms in full. Please read them carefully before proceeding.

1. Our Boutique

1.1 Website Style & Customer Profile

Outlet Crisp Dresses Store caters to fashion-conscious individuals seeking premium occasionwear, distinctive Ghost Archive collections, and exclusive social promotions. Our digital boutique reflects an aesthetic of understated elegance with meticulous attention to detail.

1.2 Product Characteristics

Our collections feature:

  • Precisely tailored occasionwear for special events
  • Limited-edition Ghost Archive pieces with exclusive designs
  • Seasonal social promotions offering exceptional value
  • Premium fabrics and couture-level craftsmanship

2. User Obligations & Responsibilities

2.1 Account Accuracy

When creating an account or making purchases, you agree to provide current, complete, and accurate information. Maintaining the confidentiality of your login credentials is your responsibility.

2.2 Acceptable Use

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false return requests or fraudulent claims
  • Resell our products without express authorization

3. Products & Services

3.1 Product Descriptions

We make every effort to accurately display our garments’ colors, textures, and details. However, slight variations may occur due to monitor settings and the handmade nature of some pieces.

3.2 Availability

Ghost Archive items and certain social promotions are produced in limited quantities. We reserve the right to limit quantities and discontinue products without notice.

3.3 Services

We provide:

  • Worldwide shipping (excluding certain Asian countries and remote locations)
  • Customer support via email at [email protected]
  • Returns processing for eligible items

4. Orders & Payments

4.1 Order Process

All orders are subject to availability and our acceptance. We reserve the right to refuse any order for any reason.

4.2 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to material costs or currency fluctuations.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4.4 Shipping

We offer:

  • Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping: EMS for orders over £50, 15-25 business days after dispatch

Orders are processed within 1-2 business days (excluding weekends/holidays). Delivery estimates are not guarantees.

5. Returns & Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, excluding:

  • Ghost Archive collection pieces (final sale)
  • Marked social promotion items

Items must be unworn, unwashed, with tags attached and in original packaging.

5.2 Return Process

  1. Email [email protected] with your request
  2. Await approval and RMA number
  3. Ship items to provided address

Customers are responsible for return shipping costs unless item is faulty.

5.3 Refunds

Refunds are issued within 5-10 business days after we receive and inspect returns. Original shipping costs are non-refundable.

6. Intellectual Property

All content on crispdresses.com, including designs, text, graphics, and logos, is our exclusive property. Unauthorized use is strictly prohibited.

The Ghost Archive name and collection represent our distinctive brand identity and may not be used without express written permission.

7. Liability Limitations

7.1 Product Use

While we ensure the highest quality, we’re not liable for:

  • Wear and tear from improper care
  • Personal styling preferences
  • Minor variations from product images

7.2 Website Operation

We’re not liable for temporary site unavailability or technical issues beyond our reasonable control.

7.3 Maximum Liability

Our total liability for any claim related to your purchase is limited to the purchase price of the item in question.

8. General Provisions

8.1 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

8.3 Contact

For questions regarding these terms:

Outlet Crisp Dresses Store
73 Great Horton Rd, Bradford, GB BD6E 3OD
Email: [email protected]